My experience with OTA&B was fantastic. Between the customer service to end product I cannot complain. If there was anymore than 5 stars I would be selecting more. OTA&B were very helpful when it came to selecting which window coverings were best for my home, and when there was slight issue; OTA&B did not hesitate to resolve the problem and fixed it right away with no drama. Thank you again On Time Awnings and Blinds, I appreciate the fantastic workmanship you provided.